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Overall Business Goals & Objectives

  • Increase Online Visibility and Drive Revenue Growth: by advertising and promoting the Boarding Pass Coffee website, we aim to enhance our online presence, fostering a sense of community and connection among coffee lovers. Increased visibility will not only drive website traffic but also lead to higher revenue through e-commerce sales and subscriptions. Improved online engagement will help strengthen relationships with both new and existing customers, ensuring a consistent and growing stream of revenue.

  • Strengthen Brand Presence and Community Impact: our long-term objective is to strengthen the Boarding Pass Coffee brand by building lasting relationships with our customers. By creating a welcoming, interactive environment both online and in-store, we aim to create a strong community of “coffee travelers” who are not only loyal to our brand but also contribute to its growth through word-of-mouth and referrals. This will position Boarding Pass Coffee as a trusted and beloved brand in the specialty coffee market, with a positive impact on both the local and broader coffee communities.

  • Increase Foot Traffic: Boarding Pass Coffee seeks to create a welcoming and interactive space that attracts local coffee lovers. By enhancing the atmosphere to encourage social interaction, we will create a vibrant community space where people can connect over their shared love of coffee. This environment will serve as a gathering place for customers to engage with the brand and each other, ultimately boosting both in-store sales and brand loyalty.

  • Promote Immersive Coffee Experiences: through hosting regular coffee tastings and cultural education events, Boarding Pass Coffee will engage customers more deeply with the brand. These experiences not only showcase the high quality of the coffee but also share the rich stories behind each roast, creating lasting connections with customers. Our goal is to cultivate an atmosphere of discovery and learning, allowing customers to form a deeper bond with the brand and ultimately become long-term advocates.

Marketing Objectives

The following are the marketing objectives we intend to accomplish with this digital marketing plan:

  • Within the next six months, we will increase website traffic by 20%

  • Within the next six months, we will increase store foot traffic by 20%

  • Within the next six months, we will increase coffee tastings by 20%

  • Within the next six months, we will increase customer loyalty by 10%

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